FAQ's
Got Questions? We’ve Got Answers!
Welcome to our FAQ page! Whether you're curious about our sweets, ordering process, or need details about our halal, gluten-free, or vegan options, we've compiled all the answers here. If you don’t find what you're looking for, feel free to reach out—we’re always happy to help!
1
What types of sweets do you offer?
We offer a wide variety of sweets including gummies, sour candy, laces. Explore our full collection on the products page.
2
Where can I find the ingredients list?
Each product page includes a detailed ingredients list along with nutritional information and any potential allergens.
3
Are your sweets halal?
Yes, all our sweets are 100% halal.
4
How do I place an order?
Simply add your favourite sweets to your cart and follow to the checkout process. We accept various payment methods for your convenience.
5
How long will it take to receive an order?
Standard delivery typically takes 3-5 business day. We also offer express shipping options at checkout if you need your sweets sooner.
6
How do I place an order?
Simply add your favourite sweets to your cart and follow to the checkout process. We accept various payment methods for your convenience.
7
Do you offer custom candy orders for events (e.g. weddings, birthdays) ?
Yes, we can create custom candy packages for special events. Contact us for more details, and let us help make your event extra sweet!
8
Can I return or exchange an item?
Due to perishable nature of our products, we do not accept returns. However, if you encounter any issues with your order, please contact us, and we will do our best to help.
9
What if my order arrives damaged?
If your order arrives damaged, please contact us within 48 hours with photos of the damaged items, and we will arrange a replacement or refund.